B1 FILE 8B SHOPPING

Here you can find:

• Speaking (monologue and interaction)
• Vocabulary 
• Reading
• Mediation (wait for your teacher's instructions)
• Writing (an email of complaint)
• Answer keys

 The post could be filled with more contents 

SPEAKING




 


VOCABULARY
If you click on this link, you'll find useful shopping vocabulary
shopping

MEDIATION






WRITING

An email of complaint
p194 student's book. Follow the model to do the task 8d. I recommend watching the video listening (p135) and doing the exercises.

READING



 































ANSWER KEYS
Reading
1 meet    2 say    3 earn    4 pretend    5 know    6 wear    7 feel    8 wait    9 look    10 improve

p194
8
a
1  Sandra Adams. the Head of Department of John Leavis Customer Service.
2 A coffee machine. He ordered it two weeks ago and it still hasn't arrived, but payment has been taken from his credit card.
3 The customer service line.
4  The person he spoke to was rude and could not give him any information.
b
Paragraph C    Paragraph A    Paragraph B
c
1 Dear    2 reference    3 in stock    4 delivered    5 However    6 unhelpful    7 service    8 forward    9 Yours